Terms and conditions

Notice and Takedown policy

If you are a rights holder and are concerned that you have found material on our site for which you have not given permission, or is not covered by a limitation or exception in national law, please contact us in writing stating the following:

  1. Your contact details.
  2. The full bibliographic details of the material.
  3. The exact and full url where you found the material.
  4. Proof that you are the rights holder and a statement that, under penalty of perjury, you are the rights holder or are an authorised representative.

Contact details:
Notice and Takedown,
Licensing,
12 Errol Street,
London EC1Y 8LX
web@rss.org.uk

Upon receipt of notification, the ‘Notice and Takedown’ procedure is then invoked as follows:

  1. We will acknowledge receipt of your complaint by email or letter and will make an initial assessment of the validity and plausibility of the complaint.
  2. Upon receipt of a valid complaint the material will be temporarily removed from our website pending an agreed solution.
  3. We will contact the contributor who deposited the material, if relevant. The contributor will be notified that the material is subject to a complaint, under what allegations, and will be encouraged to assuage the complaints concerned.
  4. The complainant and the contributor will be encouraged to resolve the issue swiftly and amicably and to the satisfaction of both parties, with the following possible outcomes:
    • The material is replaced on our website unchanged.
    • The material is replaced on our website with changes.
    • The material is permanently removed from our website.

If the contributor and the complainant are unable to agree a solution, the material will remain unavailable through the website until a time when a resolution has been reached.